• 17 May 2012 saw the second Honest John Awards, and the winners have been announced below. The Honest John Awards aren’t based on judges opinions, but on reader popularity. 0 Comments More
  • Leasing and fleet management company ALD Automotive surveyed 1,000 business drivers, revealing that over six out of ten would not make the switch. 0 Comments More
  • Vauxhall today confirmed that production of its next-generation Astra compact car will be built at the company’s manufacturing plant at Ellesmere Port in Cheshire. Ellesmere Port will be the lead plant of only two in Europe building the new model. 0 Comments More
  • Insurance Australia Group Limited (IAG) today advised it is undertaking a strategic review of its United Kingdom business. 0 Comments More

Latest News

  • 17 May, 2012

    The cost of accidents would be slashed b...

    Mobile phone dating apps, £50 satnavs and council bin lorries have more highly-adopted data collection a...

  • 17 May, 2012

    Martin Rowe’s SMART move to MKPE

    MKPE has continued its drive into the SMART and fast track repair market with the appointment of Martin...

  • 17 May, 2012

    New car finance sales up by a third in M...

    New car finance sales were up 33% by value and 22% by volume in March compared with March last year, acc...

  • Industry Interview: Peter S...

    Like many people in the industry I’ve visited Thatcham many times over the years, for various Triple Focus events, crash test brie...
  • Global stats

    Recently, UK motor insurers have been grab...

  • At your service

    With crash repair volumes still shrinking,...

  • You have 10 seconds to comply

    Bodyshop legislation, everyone knows it ex...

  • Green is SMART

    Globally Green
  • Badge of honour

    Badge of honour
  • Hemel Hempstead

    Independent approach

    Independent approach
  • Profile: S&B Automotive Academy

    Blast off with 1,000 mph expansion
  • Industry interview

    Sukhpal Singh Ahluwalia,...

    LKQ and Euro Car Parts have a combined 45 years in business. This year, Euro Car Parts has projected a £4...

  • INDUSTRY INTERVIEW

    PAS 125 team, BSI

  • Insurance Focus

    Nick Blacknell, Interim head of motor vend...

  • Industry Interview

    Gethyn Davies, Managing director

EasiDrive Enterprise RTA Solutions provide accident management and replacement vehicles
Glassmatix Allianz b200

Special Feature

Industry Interview: Peter Shaw, Thatcham

Like many people in the industry I’ve visited Thatcham many times over the years, for various Triple Focus events, crash test briefings and safety-related seminars. Always – without fail – there’s somethi...

More Details

Read the new digital version of this month's magazine or browse our archive dating back to 2005

View Now

Providing the foundations for a successful career, this valuable resource brings together the fundamentals of vehicle damage appraisal.

This guide will NOT tell you how to use a computerised Estimating System but how to find and cost all the damage, on time, everytime!

Designed for both new and experienced vehicle damage assessors and compiled by industry expert Dave Shepherd, a leading member of the Estimating Accreditation and Systems Transparency (EAST) team, the VDA Manual is a culmination of his unrivalled industry knowledge and many years’ hands-on experience. Dave also played a pivotal role in shaping the current ATA Vehicle Damage Assessor (VDA) Accreditation qualification.

Published by Plenham, the manual is written in a clear, concise and accessible style designed to instil professional good practice in all VDAs. It is an easy-to-use reference guide for all those involved, from the newest recruit to even the most experienced assessor.

The Vehicle Damage Assessor's Manual can be purchase for £69.95

To order your copy, click Buy Now* or call Emily Miles on 01296 642820

*If you would like to pay by cheque please call Emily Miles or click here for an order form.
Please note that manual will only be dispatched on receipt of payment.

Contents include:

The fundamentals of damage appraisal

Customer service

Upselling

Light accident damage

Moderate accident damage

Heavy accident damage

Theft damage

Vandalism

Bodyshell changes

Fire damage

Steering and suspension

Contract repairs

Supplementary assessments

"A great piece of work - this manual should become the bible for assessors"

Adam Murray, President Elect,

Institute of Automotive Engineer Assessors

Design & Programming
NIBS Spectrum